Using MantisHub
System Management
Issue Management
- Email Tutorial & User Guide
- Verbose and non-Verbose email notifications
- Assigning Issues
- Markdown Support
- Updating Multiple Issues at once with Group Actions
- Recovering from a Broken Filter - Error 401
Project Management
- Project Selector
- Versions in MantisHub
- Managing Categories
- Changing the Default Category
- Deleting a category
- Making Projects private by default
Filters
MantisHub Helpdesk - Reporting Issues via Email
User Management
- Impersonating Users
- Contacting MantisHub Support
- Changing MantisHub URL/Domain Name
- User blocked to avoid spam (rate limiting)
- Troubleshooting username / real name uniqueness issues
- Setting up customer accounts to only access issues they reported
User Customizations
MantisHub Mobile Access
API
Setting up MantisHub
Plug-ins & Integrations
- Slack Integration for Chat.
- Tracking Upstream Issues via Live Links
- Single Sign-On for GitHub and Bitbucket
- JetBrains IDEs Integration
- MantisHub and TestLodge Integration
- Grasshopper Integration (voicemails)
Plans and Billing
- How to restore a suspended or expired service
- Storage and User Pack Charges
- Transferring Account Owner
- Plan Information
- Privacy Policy and Terms of Service
- Our Company does not have a Credit Card
Migrating to MantisHub
Importing and Exporting Data
Customizations
- Workflow Transitions
- Adding custom main menu options
- Workflow Thresholds
- Status Codes & Colors
- Changing Timezone
- Setting up Anonymous Access