Using MantisHub
System Management
Issue Management
- Issue Actions
- Email Tutorial & User Guide
- Verbose and non-Verbose email notifications
- Assigning Issues
- Markdown Support
- Updating Multiple Issues at once with Group Actions
Project Management
- Reporting and Statistics - Summary Page & Graphs Plugin
- Project Selector
- Versions in MantisHub
- Managing Categories
- Changing the Default Category
- Deleting a category
Filters
MantisHub Helpdesk - Reporting Issues via Email
- Troubleshooting Helpdesk Problems
- Handling incoming Helpdesk issues
- Setting up Helpdesk project, snippets and filters
- Configuring the Helpdesk Plugin
- Reporting issues via email - Helpdesk
- Commenting on issues by replying to notifications
User Management
- Exporting Users Information
- Impersonating Users
- Contacting MantisHub Support
- Changing MantisHub URL/Domain Name
- User blocked to avoid spam (rate limiting)
- Troubleshooting username / real name uniqueness issues
User Customizations
MantisHub Mobile Access
API
Setting up MantisHub
Plug-ins & Integrations
- Chat integration for Microsoft Teams
- TestRail Integration for Test Management
- Schedule recurring tasks using Cron-Job.org
- In-App feedback: Bugsee Integration
- Configuring AuthHub for Single Sign-on (SSO) plugin
- Google & G-Suite Authentication (SSO)
Plans and Billing
- Invoice Billing Service
- How to restore a suspended or expired service
- Storage and User Pack Charges
- Transferring Account Owner
- Plan Information
- Privacy Policy and Terms of Service
Migrating to MantisHub
Importing and Exporting Data
Customizations
- Changing Font
- Setting default values for issue details
- Workflow Transitions
- Adding custom main menu options
- Workflow Thresholds
- Status Codes & Colors