Using MantisHub
System Management
Issue Management
- Issue Actions
- Email Tutorial & User Guide
- Verbose and non-Verbose email notifications
- Assigning Issues
- Markdown Support
- Updating Multiple Issues at once with Group Actions
Project Management
- Project Selector
- Versions in MantisHub
- Managing Categories
- Changing the Default Category
- Deleting a category
- Making Projects private by default
Filters
MantisHub Helpdesk - Reporting Issues via Email
- Troubleshooting Helpdesk Problems
- Handling incoming Helpdesk issues
- Setting up Helpdesk project, snippets and filters
- Configuring the Helpdesk Plugin
- Reporting issues via email - Helpdesk
- Commenting on issues by replying to notifications
User Management
- Impersonating Users
- Contacting MantisHub Support
- Changing MantisHub URL/Domain Name
- User blocked to avoid spam (rate limiting)
- Troubleshooting username / real name uniqueness issues
- Setting up customer accounts to only access issues they reported
User Customizations
MantisHub Mobile Access
API
Setting up MantisHub
Plug-ins & Integrations
- Setting up Source Control Integration
- Announcements Plugin
- Slack Integration for Chat.
- Tracking Upstream Issues via Live Links
- Single Sign-On for GitHub and Bitbucket
- JetBrains IDEs Integration
Plans and Billing
- Invoice Billing Service
- How to restore a suspended or expired service
- Storage and User Pack Charges
- Transferring Account Owner
- Plan Information
- Privacy Policy and Terms of Service
Migrating to MantisHub
Importing and Exporting Data
Customizations
- Changing Font
- Setting default values for issue details
- Workflow Transitions
- Adding custom main menu options
- Workflow Thresholds
- Status Codes & Colors