Using MantisHub
Issue Management
- Auto-complete for users and issue IDs
- Issue Actions
- Email Tutorial & User Guide
- Verbose and non-Verbose email notifications
- Assigning Issues
- Markdown Support
Project Management
- Reporting and Statistics - Summary Page & Graphs Plugin
- Project Selector
- Versions in MantisHub
- Managing Categories
- Changing the Default Category
- Deleting a category
Filters
User Management
- Restricting user access to Issues
- Exporting Users Information
- Impersonating Users
- Contacting MantisHub Support
- Changing MantisHub URL/Domain Name
- User blocked to avoid spam (rate limiting)
System Management
MantisHub Helpdesk - Reporting Issues via Email
- Troubleshooting Helpdesk Problems
- Handling incoming Helpdesk issues
- Setting up Helpdesk project, snippets and filters
- Configuring the Helpdesk Plugin
- Reporting issues via email - Helpdesk
- Commenting on issues by replying to notifications
User Customizations
MantisHub Mobile Access
API
Setting up MantisHub
Plug-ins & Integrations
- Password Strength Plugin
- Kanban Plugin for Agile workflow management
- Recurring Tasks Plugin
- Zapier Integration
- Chat integration for Microsoft Teams
- TestRail Integration for Test Management
Plans and Billing
- Invoice Billing Service
- How to restore a suspended or expired service
- Storage and User Pack Charges
- Transferring Account Owner
- Plan Information
- Privacy Policy and Terms of Service
Migrating to MantisHub
Importing and Exporting Data
Customizations
- Changing Font
- Setting default values for issue details
- Workflow Transitions
- Adding custom main menu options
- Workflow Thresholds
- Status Codes & Colors