MantisHubs also now supports @ mentions as a way to capture user attentions and make sure they are notified about your issue or note (even though otherwise they may or may not have been on the notified list).
They provide a simple way to draw someone's attention inline and are a standard approach that is used in other tools like github, twitter, and many others. Simply reference a college in an issue note or description and they will be emailed the note details with a link to the issue details.
Users may receive the regular email notification as well as the @ mention notification. But @ mention notifications have a simplified format as well as a different subject which is handy when you have automated email filters on.
@ mentions are hyperlinked to user page and highlighted when notes/issues are formatted.
For @ mentions to work for you team, you should follow these guidelines for usernames:
- Don't use email addresses as usernames. Note that even if you use a snappy, short username, login with your email address will still work.
- Don't use spaces in user names.
There is also an option to send reminders as an alternative to using @ mentions but there are restrictions on who can be sent reminders whilst @ mentions can be used for any user with access to the issue so @ mentions is the MantisHub recommendation.
And that's it! Now you can go grab a flat white :).