If a user hits this error, then they have managed to craft a filter that triggers a bug in the system. The user will find that they can longer access the 'View Issues' page. Instead they receive an application error #401 with a database error of #1054.
To recover from the broken filter state the user will need to reset the filter by browsing to:
https://yourmantishubname.mantishub.io/view_all_set.php?type=3
(replace yourmantishubname with your MantisHub URL name)
They will need to report the error to our support team and include the following information:
- A copy and paste of the error.
- their MantisHub URL
- their username
- steps to reproduce (if known)
This information will help us locate the error and resolve it.
Comments