Using MantisHub
Issue Management
- Auto-complete for users and issue IDs
- Issue Actions
- Email Tutorial & User Guide
- Verbose and non-Verbose email notifications
- Assigning Issues
- Markdown Support
Project Management
- Reporting and Statistics - Summary Page & Graphs Plugin
- Project Selector
- Versions in MantisHub
- Managing Categories
- Changing the Default Category
- Deleting a category
Filters
User Management
- Restricting user access to Issues
- Exporting Users Information
- Impersonating Users
- Contacting MantisHub Support
- Changing MantisHub URL/Domain Name
- User blocked to avoid spam (rate limiting)
System Management
MantisHub Helpdesk - Reporting Issues via Email
- Troubleshooting Helpdesk Problems
- Handling incoming Helpdesk issues
- Setting up Helpdesk project, snippets and filters
- Configuring the Helpdesk Plugin
- Reporting issues via email - Helpdesk
- Commenting on issues by replying to notifications