MantisHub

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MantisHub

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Getting Started

Introduction

Issue Tracking

User and Issue ID Auto-Completion

Issue Actions

Assigning Issues

Markdown Support

Multiple Issue Updates with Group Actions

Recovering from Filter Error 401

@ Mentions For User Notifications

Linking Issues Via Issue Relationships

Troubleshooting Email Notifications

Configuring Email Notifications

Printing Reports

Export Issues to Excel / CSV

Moving Issues Between Projects

Using Tags

Marking Issues and Issue Notes as Private by Default

Public vs Private Issues

Attaching Files

Create an Issue

Issue Lifecycle

Recurring Tasks

Markdown Wiki

Pages: Getting Started

Helpdesk

Troubleshooting Helpdesk Problems

Handling Incoming Helpdesk Issues

Helpdesk Project Setup: Snippets and Filters

Configuring The Helpdesk Plugin

Reporting Issues Via Email - Helpdesk

Commenting on Issues Through Notifications

Email Reporting and Spam

Time Tracking

Setting Up Time Tracking

Using Time Tracking

Toggl for Time Tracking

Filters

Using Filters

Project Management

Reporting and Statistics: Summary & Graphs

Versions in MantisHub

Managing Categories

Project Roadmap

Project Changelog

Project Configuration

User Management

Restricting User Access to Issues

Exporting Users Information

Impersonating Users

Contacting MantisHub Support

Changing MantisHub URL/Domain Name

User Blocked to Avoid Spam (Rate Limiting)

Troubleshooting Username/Real Name Uniqueness

Forgot/Reset Password

Logging Into MantisHub and Billing Interface

Creating User Accounts

Disabling User Accounts

Deleting User Accounts

Pruning User Accounts

Authorization and Access Levels

User Customizations

Customizing Date Format

MantisHub Web App Shortcuts

Setup Your Avatar, Profile Image

User Authentication

Configuring AuthHub

Azure AD (Office 365) Authentication

Google & G-Suite Authentication

GitHub Authentication

Bitbucket Authentication

Authentication Timeout

Forgot/Reset Password

Changing Password

Password Strength

Mobile Access

Accessing MantisHub From Your Mobile

Mobile Access on iPhone

Mobile Access on Android

Plug-Ins & Integrations

Installing Plugins

Zapier

AuthHub for Single Sign-On (SSO)

Microsoft Teams for Notifications

Slack for Notifications

TestRail for Test Management

TestLodge for Test Management

Kanban Plugin: Agile Workflow Management

Grasshopper for Voicemail

JetBrains IDEs

Toggl for Time Tracking

Linked Custom Fields Plugin

Password Strength

Recurring Tasks

Localization of MantisHub Plugins

Add In-App Feedback: Bugsee Integration

Setting Up Source Control Integration

Announcements Plugin

Tracking Upstream Issues via Live Links

Snippets Plugin

Trim Attachment Plugin

Event Log for Email Notifications

Migrating to MantisHub

MS SQL and PostgreSQL Conversion to MySQL

Importing Users from CSV

Estimating Disk Space Requirements

Preparing Data For Migration

Migrating Your Data to MantisHub

Customizations

User Preferences

Setting Default Values for Issue Details

Workflow Transitions

Adding Custom Main Menu Options

Workflow Thresholds

Status Codes & Colors

Setting up Anonymous Access

Customizing MantisHub Field Values

Personalizing MantisHub With Company Name and Logo

Adding Custom Fields

Enabling Use of Real Names

Enabling Email Notifications For Own Actions

Enabling Managers to Create Projects

Allowing Users to Signup For Access to MantisHub

Enabling and Configuring 'Due Date' Tracking

Access Levels

Plans and Billing

Invoice Billing Service

How to Restore a Suspended or Expired Service

Storage and User Pack Charges

Transferring Account Owner

Plan Information

Privacy Policy and Terms of Service

Our Company Does Not Have a Credit Card

Downloading Invoices and Statements

Updating Customer Contact Details

Adding or Updating Payment Methods

Monthly vs. Annual Plans

Switching Plans

Removing Payment Method

Closing/Cancelling Your MantisHub Account

Importing and Exporting Data

Backing up & Downloading Your Data

Importing Issues From CSV Files

Security

How to Exercise your GDPR Rights

MantisHub Security

API

REST API

SOAP API

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MantisHub might just be the ticket tracking tool you have been waiting for. It's lovingly handcrafted in Seattle