Recovering from a Broken Filter - Error 401

If a user hits this error, then they have managed to craft a filter that triggers a bug in the system. The user will find that they can longer access the 'View Issues' page. Instead they receive an application error #401 with a database error of #1054.

To recover from the broken filter state the user will need to reset the filter by browsing to:

https://yourmantishubname.mantishub.io/view_all_set.php?type=3 *

*Replace "yourmantishubname" with your MantisHub URL name.

They will need to report the error to our support team and include the following information:

• A copy and paste of the error.
• Their MantisHub URL
• Their username
• Steps to reproduce (if known)

This information will help us locate the error and resolve it.