Installing Plugins

The MantisBT eco-system has a variety of plugins that are targeted to enable scenarios that extend the core functionality provided out of the box.  In MantisHub our philosophy is to be picky in selecting which plugins to support to deliver the quality service that our customers expect.

Following are some criteria that we use in selecting which plugins to use:

  • Simplicity - Some of the plugins are optimizing for solutions where the product has to work behind the firewall.  This causes a bunch of complexity in setup and the amount of plugin code that needs to be maintained.  For example, email reporting in MantisHub works out of the box, while with plugins for MantisBT it is a much more involved process.
  • Support and Reliability - not all plugins are well maintained or reliable.  They vary a lot in quality.  This is a big factor in MantisHub deciding to support a plugin.
  • Demand - We track customer requests for features or plugins and we prioritize scenarios where there is a decent customer demand.  Otherwise, our resources will be consumed with one-off requests and plugins with very low adoption.
  • Approach - Make sure that the approach that a plugin takes to address the feature is consistent with what we believe is the right direction.

The plugins that we currently support are:

  • Helpdesk (Email Reporting) - This is a MantisHub exclusive plugin to allow email reporting for unregistered users for customer support functionality, it also provides superior functionality to the popular MantisBT plugin.
  • Slack - provides the ability to send notifications to Slack. This is an exclusive MantisHub plugin which is much more powerful than the limited MantisBT Slack plugin.
  • HipChat - provides the ability to send notifications to HipChat. This is an exclusive MantisHub plugin which is much more powerful than the limited MantisBT version.
  • Import CSV - provides the ability to import issues from CSV files.  This is very useful for customers who want to migrate their issues from Excel or some simple bug tracker that they used previously.
  • Import Users CSV - This allows you to import multiple users at once via CSV. This is a MantisHub exclusive plugin and is not available as yet in MantisBT. 
  • EventLog - provides a way to capture logging from your MantisHub.  Used to capture triggering of emails and adding recipients to such emails.  This way administrators can understand why certain users are notified and others are not about specific changes.
  • Core Plugins - We support the core plugins like MantisGraph and Formatting, but we have disabled XmlImportExport plugin since it doesn't work well.
  • Snippets - Define snippets of text that can be easily pasted into text fields
  • Single Sign-on -A plugin that enables single sign-on using social identities like Github and Bitbucket via Auth0
  • Source Control - Source control integration using an abstract API to support any source control software.
  • Source GitHub Integration - Adds GitHub integration to the Source Integration framework.
  • Source Bitbucket Integration - Adds Bitbucket integration to the Source Integration framework.
  • Source GitLab Integration - Adds GitLab integration to the Source Integration framework.
  • Trim Attachments - A MantisHub exclusive plugin that allows administrators to see issues with attachments that are consuming most of the space and providing the ability to easily trim them.
  • Live Links - A MantisHub exclusive plugin that detects links to remote entities in services like MantisBT, Github Issues, Github gists, and model them as external relationships with inline state information.

Installing and configuring plugins

To install a supported plugin, go to Manage - Manage Plugins and click "Install" next to the plugin that you want to enable.  If you no longer need it, just click the "Uninstall option".

To configure installed plugins, go to Manage - Manage Plugins and click the plugin name (if hyperlinked) and that will take you to the plugin configuration page.

So, what plugins or features are you missing?  Even though we won't be offering one-off installs, we can take requests into consideration when planning what areas to tackle next or what plugins to evaluate and support.

Have more questions? Submit a Request

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